Learning Center – The Automotive Insider Blog

Even as the automotive industry reinvents itself with new technology like electric vehicles and autonomous driving, there’s one mainstay that is very correlated to both revenue and costs: quality. For revenue, consumers look to product evaluators such as Consumer Reports and JD Power to inform them ...

There is the belief amongst investors that traditional automotive companies cannot keep up with new entrants into the automotive area during a period of explosive innovation: autonomous, electric vehicles, connected platforms, etc. Agility is not the strength of monolithic corporations steeped in hi...

Erik Tanghe may have said it best: “Fear of change is like standing under a hot shower and knowing the moment you turn it off you'll be freezing cold.” 

We all imagine the happy path. Simple instructions. An autonomous vehicle that arrives upon request, drives itself from our doorstep to our office’s lobby and then either parks itself or journeys to its next rider. No hassles. No worries.

According to the cliché, two things rule the world: reward and punishment. Pavlov knew this 120 years ago. And nowhere is this more evident than inside the average automotive company.

Wait, what?? Customer as supplier doesn’t make any sense.